Returns & Refunds

Effective September 7, 2026.

Return window

You may request a return within 14 calendar days after delivery. Email hello@humanwithattitude.us with your order number, the item you want to return and the reason, if relevant. We will reply with return instructions.

Do not send products to the public business address unless our support team specifically confirms that return destination. Unapproved shipments may not be accepted.

Eligibility

Returned clothing must be unworn, unwashed, undamaged and in its original condition with tags and packaging. Please take reasonable care of the item while it is in your possession. Your statutory rights for faulty, damaged or misdescribed goods remain unaffected.

Return shipping

Unless the item arrived damaged, defective or incorrect, return shipping costs are your responsibility. Use a tracked service and keep proof of shipment. If we sent the wrong item or it arrived damaged, contact us promptly and we will provide appropriate instructions.

Refunds and exchanges

After the return is received and inspected, an approved refund will be sent to the original payment method. We aim to initiate it within 14 days after receiving the goods or acceptable proof of return. Your bank or payment provider may need additional time to post it. Exchanges are subject to stock availability.

Mandatory cancellation rights

If mandatory consumer law gives you a longer period, additional remedies or a right of withdrawal, those rights apply. EEA consumers generally have 14 days from delivery to withdraw from a distance purchase, subject to statutory exceptions.